Shakespeare by Mail: An Experience in Distance Learning Using
Electronic Mail
Thomas W. Loughlin
Dept. of Theatre Arts
SUNY College at Fredonia
For the past five years I have taught a class entitled
"Acting in Shakespeare" for my undergraduate students at the
senior level in our Bachelor of Fine Arts Acting program. I have
never taught the class the same way twice, always trying to
tailor the class to the amount and ability of the incoming
students. This past fall's class was particularly large and had
a good amount of men, so I decided to focus the class on
preparing to perform a workshop production of *King Lear.* I
planned for the students to approach the play through performance
and analysis, hoping that the skills learned in approaching one
of Shakespeare's plays would be applicable at the most basic
level to other works in the canon.
My greatest concern was the research component. I believe
actors who perform Shakespeare should have strong research skills
so as to understand the context and the time in which the play
was written, both in terms of Shakespeare's time and place, and
in context of the text itself (e.g. knowing something about
England around 500-600 AD for *King Lear*). I also believe in
the "writing across the curriculum" concept, and try not only to
get students to write whenever possible, but to rewrite as well.
I'm a firm believer that research is not actable, but that
research can lead us to clues for character traits which relate
to the context of the play and which would not be immediately
apparent to the modern acting student in a modern context. An
example might be understanding the meaning behind Gloucester's
blinding, a punishment common for crimes of lust and lechery. An
actor might extrapolate from that fact and create a
characterization of Gloucester which would show him to be a man
used to easy living, somewhat loose in his morals and lifestyle,
and so very easy to beguile.
My problem was the amount of papers I was looking forward to
reading. The class had 17 students, and I planned to have two
rewrites before accepting the final paper. The question was how
to find the time and the resources, given other teaching and
departmental production responsibilities, to do the job well. I
hit upon the power of electronic communication, or e-mail, as the
solution.
I had discovered e-mail about two years ago, and one of the
discussion lists I joined was the SHAKSPER discussion list,
edited by Hardy M. Cook and originating from the University of
Toronto (the founder of the list was Ken Steele of the
UofT). It occurred to me that many of these people are very
interested and very competent on the subject of Shakespeare. I
decided to try to set up an "electronic advising system," whereby
each of my students would be matched up with an "electronic
advisor." The student would then communicate via e-mail with his
or her advisor, and all matters pertaining to the paper would be
handled between the advisor and the student. I would receive
only the final copy.
The experience ran from September to December of 1992. I
call the process an "experience" rather than an "experiment"
because the way in which the project was carried out had no set
research methodology attached to it. The remainder of this
article deals with how the experience was set up, how it ran, and
what the results were.
Setting It Up
My first step in getting the process going was to solicit
help from volunteers willing to act as e-advisors. The obvious
place to go was the SHAKSPER discussion list. I posted a request
for advisors, and received very quickly (within a week) a number
of people willing to volunteer for the experience.
Essentially, I took anyone willing to volunteer for the
project. There was no set criteria for participation, and so the
advisors ranged from graduate students to experienced researcher
and teachers. I ended up a bit short on advisors, so I did have
to double up a few people.
Once the semester started, I introduced the topic to the
students and explained to them the process. The paper had to be
3-5 pages in length, and had to deal with some aspect of the
character which would help in their character analysis. Each
student received an e-mail account, and was given the e-mail
address of their mentor. They had to submit two drafts to their
e-advisor according to a schedule I set up. They could receive
as much or as little help as possible. There were no
restrictions beyond the due date, and advisor and student were
free to set up their working process in whatever way they saw
fit.
The Process
The most difficult hurdle in getting the process going was
to get the students used to using e-mail. The skill level in the
class on using e-mail ranged from completely uninitiated to
advanced. I held two sessions on how to use e-mail, and made
sure that each student had all available documentation or access
to documentation. Our system at Fredonia is very user-
unfriendly, so the learning curve was high for those who had no
computer experience whatsoever. Fortunately the students are all
majors and know each other well, and as theatre students are
quite used to working in cooperative groups, so there developed
on their own a peer-to-peer help system in which inexperienced
students were aided by more experienced students. The students
were encouraged to send e-mail to me if they had a problem. I
also set up the requirement that any communication about the
paper which required my assistance had to be handled by e-mail; I
would not discuss any aspect of the project during class time (I
ended up breaking this rule a few times).
I set up two mailing lists, one containing the names and
addresses of all the e-advisors and one with the names and
addresses of the students. This way I could send out mass
mailings to either or both groups when I wanted to remind them
about deadlines or other pertinent information. All the e-
advisors got a copy of my syllabus. I also encouraged the e-
advisors to write to me if they were experiencing any problems.
The greatest difficulty during the process turned out to be
getting the students up to speed on e-mail. There were several
communication problems, some as small as students thinking they
had put the exact address in the "To" heading when they had left
out one letter, others as large as system crashes at two
different sites. Student access also became a problem.
Available terminals on campus are scattered about in a rather
haphazard way, and so access to a terminal can be tricky.
Students who were completely computer illiterate could not
translate their papers from a word processing document to an
ASCII file, and so had to do most of their work directly in e-
mail. None of my students own personal computers or modems, so
they could not avail themselves of dial-in privileges. However,
by the end of the experience all of them had successfully
completed the task, although some of them did not meet the
established deadlines along the way. I had to extend one
deadline due to heavy production commitments within our
department.
Results and Observations
I found the results of the experience intriguing. There is
no way I can quantify these results, since there were no controls
on the experience and no exact record keeping for statistical
analysis. I received some feedback from students and e-advisors.
Any observations I make are therefore purely subjective.
Overall, I have to say that the experience was quite
interesting, but needs serious refinement if I were to do it
again. The weakest link in the chain is the student. The idea
to include all the students in the project so as to get reaction
and responses from across the board was fundamentally sound, but
I think to gauge how well such a project can truly work, one has
to start from a base of computer-literate students. As might be
expected, those students with cases of "computo-phobia" did very
poorly with the exercise, while those already possessing skills
in e-mail communication did quite well. One student actively
resisted the project, and did not fully complete the e-mail
section of the assignment, although she did hand in her final
paper. I found I had to spend too much time in some cases merely
doing instruction on how to run terminals and how to access e-
mail. There was a clear difference in many of the advisors'
desire for more contact and communication with their student, and
the student's willingness or technical ability to get that
communication going. I do, however, have to give my students
credit for taking part in the experience. I did make it clear to
them from the outset that this was kind of an "educational
experiment" on my part, and that they were the guinea pigs.
After over three years with me as their advisor/teacher they are
quite used to my novelties.
The final products were the greatest reward. Most of the
students were already good writers, but there was a noticeable
improvement in their writing, which I attribute to the one-on-one
contact with the e-advisor and the fact that they did two drafts
before handing in the final. In addition, as noted below by one
of the advisors, the students were forced to use writing as a
means of communicating their thoughts to their advisor, and so
received addition and perhaps unconscious practice in writing.
Beyond that, I noticed in several cases subtle stylistic changes
in their writing, which I again attribute to the one-on-one
contact with the e-advisor. There is perhaps a correlation
between the advisor's personal stylistic approach and the final
result.
This, to me, is the greatest benefit of e-mail communication
and advising. Since the students had to write for the tastes and
demands of someone else besides me (whom they have been writing
for for the past three-plus years), their papers took on unique
flavors. They were quite fun to read because each paper had a
somewhat different stylistic "feel" to it. I believe it allowed
the students an opportunity to expand their writing skills by
meeting the requisites of another instructor and consequently
they were pointed in directions of research and style which I
alone never would have thought of.
Did these papers achieve their ultimate goal; i.e. research
which an actor can use on the stage? Some papers did, others did
not. To my knowledge, I had only one "pure" theatre person on my
advisor list; the rest were mostly of a literary bent, which I
think was good. It probably would take another semester to get
my students to actually incorporate their research into the role,
so the short answer to that question is no. I do believe,
however, that the students gained a vast amount of information
and new skills which they will eventually be able to apply at
some point in their careers.
Not only that, they have a new method by which they may do
their research - the Internet/Bitnet method and resource. As the
databases and information on the "net" increases, students will
be turning more and more to the computer as a way of doing
thorough research. I expect I will be doing more and more of
this type of learning experience, and I also expect I will be
introducing it at a much earlier stage in their educational
careers. Although the practical applications are still in their
infancy due to system problems and interface kludges, eventually
this kind of "distance learning" will allow for institutions such
as mine (remote and small) to tap the energies and knowledge of
the wider world. The kind of one-on-one approach to this paper
is something I could never have given my students on my own. At
that level, I count the experience a success and won't hesitate
to try again.
Appendix A - Student/Advisor Reaction
The following are quotations from a request I sent out for
feedback. I did not get as much feedback as I would have liked,
but I present them for consideration. There were no student
negative replies, and only two formal replies from students. I
include only the formal replies received via e-mail.
From the Students:
"I am glad you encouraged me to get off my behind and learn
something about this system. I still have a lot to learn, but at
least I have a place to start from. At first I was a little
confused with that whole idea and even became upset when my first
draft did not go through. Luckily it was a silly mistake and I
was able to fix it. Ever since then, I have been having a lot of
fun. My advisor is the best. I would send her my ideas and she
would help me focus on one general idea. She was always helpful
and she wrote back as soon as she received my messages. I think
this advisor idea was an interesting one, but I am not sure all
of the students had as great of an advisor as I had. So that's
what I think. I liked it. I give it two thumbs up. It was
better than *Cats*."
"I just wanted to give you a little feedback on the computer
program. I really loved it! I have come to value my friendship
with (my advisor) and will be continuing our correspondence next
semester. Besides that, I liked getting comments from him
initially; it took the pressure off what you thought (not that I
ever worry about that much!). It also made me feel like I didn't
hand in the paper alone, that he was part of it. Anyway, you
should continue to help us become more computer literate. I have
really enjoyed it. If nothing else I got some mail once in a
while."
From the Advisors:
"While I may have more to say after I get the other second
draft, at this point I think that the project has worked quite
well. I would have liked a little more interim discussion
between the proposals and the first draft, and the first and the
second. For folks who are new to the 'net, the minimum of
discussion can be intimidating, and the exchanges I had with both
students were certainly adequate. I think that it is an extra
boon to the composition process if lots of the discussion that
precedes and accompanies the writing is actually written. It
gets the students into that mode of thought, provides records of
what everyone says for later reference, and makes writing seem
normal somehow."
"I appreciate the opportunity to participate, but I am not
sure I would do it again. This is largely a recognition of my
own limitations, though I believe there may also be an inherent
limitation in the process.
I found it extremely difficult to comment on the papers
because I didn't know how much it was fair to expect. There were
some serious limitations in the papers themselves, in terms of
the research level that was in evidence; but I don't know how
that compares with other students in the class or with other
undergraduate students in other classes, and I think to be fair
and helpful, comments would have to made with those kinds of
realistic expectations in mind.
There were also limitations in terms of time: I
overestimated the amount of time and energy I had to devote to
this. To some extent the process resembles a kind of peer review
you might undergo when submitting a paper for publication. But
these students aren't peers...so there is no standard set of
expectations, no commonly agreed-upon body of knowledge that we
can bring to the task. There were (also) no facial clues, no
tone of voice, no sense of the "person" from class discussion -
nothing to help guide and modify and tailor the feedback I was
trying to provide.
It was a fascinating and unsettling experience."
"Regarding comments on the whole exercise, I was looking for
more interaction with the student. Perhaps something less formal
than a research paper would help the student gain more confidence
in e-mail. I would have found it more interesting to hear more
about the production, the daily progress of her work as an actor.
Such informal discussion might be just the thing to get the
student writing about drama and using e-mail. Once the bugs were
worked out and the communication flowing back and forth, the
research paper could then be sent, now in the context of ongoing
communication."
Appendix B - Topics of Research Papers
The production of the play in workshop necessitated the
doubling and tripling of some roles. This is why there are two
or three papers on the same character. The titles are actually
small abstracts of the papers written by myself.
"Is Goneril Possessed by the Devil?: A look into demonology
and the character of Goneril"
"Edmund: Machiavel, Opportunist, Adventurer."
"Goneril and her Struggle for Power"
"Cordelia: Every Inch A Lady"
"The Influence of Parental Power, Pride and Punishment on
the Character of Regan"
"Cordelia's Defiance"
"Goneril: Woman, Man, or Monster?"
"Albany as a Man of Insight and Action"
"Gloucester: A Failed Family Man"
"Does the Fool Possess a Physical Defect?"
"Edgar: Is There Comic Relief in the Role?"
"A Comparison of Elizabethan England and Anglo-Saxon England
in Approaching Edgar."
"Cornwall as Ego-Maniac"
"Regan's Lust for Power"
"Kent: Blunt and Simple Servant"
Appendix C - Acknowledgements
I would like to take this opportunity to extend my warmest
appreciation and professional regard for the following people who
took part in this experience as e-advisors. The role was
completely voluntary, and these people should be counted as
pioneers in the field of distance learning and the development of
computer technology in higher education. All of the names on
this list are members of the SHAKSPER discussion list
(SHAKSPER@utoronto.Bitnet). I would also like to take this
opportunity to thank the editor of SHAKSPER, Prof. Hardy M. Cook,
for his cooperation in letting me use the list to garner
volunteers, and for his personal participation in the project.
Tom Hocking
University of North Carolina-Chapel Hill
Todd M. Lidh
Georgetwon University
Neil Novelli
LeMoyne College
John T. Aney
University of Indiana
Katy Egerton
University of North Carolina-Chapel Hill
William Kemp
Mary Washington College
John Massa
University of Iowa
Stephen N. Matsuba
York University
Timothy Dane Pinnow
St. Olaf College
John Reeves
University of Glasgow
Dave Gants
University of Virginia
Tad Davis
University of Pennsylvania
Hardy M. Cook
Bowie State University (MD)
Editor, SHAKSPER Discussion List
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Tom Loughlin * BITNET
Dept. of Theatre Arts * loughlin@fredonia.bitnet
SUNY College at Fredonia * INTERNET
Fredonia NY 14063 * loughlin@jane.cs.fredonia.edu
Voice: 716.673.3597 *
Fax: 716.673.3397 * "Hail, hail Freedonia, land of
* the brave and free." G. Marx
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